AllSwap| Crypto Swap
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The quote expired — what to do

AllSwap quotes lock for 30 minutes — past that you need to refresh the quote, at no extra cost.

Likely causes

Crypto prices move in real time, so market-makers can only lock a rate for a reasonable window. If you send to the deposit address within 30 minutes, the swap settles at the quoted rate; past that, the market-maker may settle at the current market rate or refund.

How to fix it

Walk through in order — most cases are resolved at step 1.

  1. / 01
    Refresh the quote

    Go back to the swap page, re-enter the amount, and get a fresh live quote. The new quote also locks for 30 minutes.

  2. / 02
    If you already sent funds after expiry

    The market-maker either matches at the current market rate or refunds. AllSwap charges no extra fees — but the final amount received may be slightly higher or lower than the original quote depending on the market move.

  3. / 03
    Confirm arrival or refund

    Look up status with the deposit address for this swap — it'll show 'Matched' or 'Refunded'. Refund / arrival time depends on chain confirmation speed.

Still not resolved?

Reach @allswapservice on Telegram with the deposit address for this swap. We'll verify and assist as fast as we can — do not resend funds.