AllSwap| Crypto Swap
FAQ

What is AllSwap, and which cross-chain swap problems does it solve?

AllSwap is a non-custodial cross-chain swap aggregator. It brings real-time quote comparison, cross-chain routing and settlement on the destination chain into one process, helping users exchange a crypto asset on one blockchain for a target asset on another. No account registration or wallet connection is required, but users must still verify the networks, addresses, amount and payment deadline.

What is AllSwap's core purpose?

Each blockchain maintains its own independent ledger. Even when two assets are both called USDT, USDT on Ethereum, Tron, BNB Chain and Solana exists as a different network-specific version. An asset cannot simply be sent to an incompatible network or address. A conventional cross-chain process may require a user to swap on a decentralized exchange on the source chain, find a bridge, and then make another swap after the funds reach the destination chain. This can mean moving between several websites, holding gas assets on multiple networks, approving smart contracts, and comparing fees, slippage and liquidity without assistance.

AllSwap does not make otherwise separate blockchains directly interoperable. Instead, it reduces the number of steps a user needs to manage when converting assets across chains. After the user selects the sending asset, source network, receiving asset, destination network and amount, AllSwap requests quotes from its aggregated market maker and liquidity networks. It then selects a competitive route from the options available at that moment. Once the user accepts the quote and confirms the receiving address, the system provides a one-time deposit address for that order. The user sends the specified asset from their own wallet, and the underlying settlement network pays the target asset to the designated address.

The AllSwap cross-chain exchange therefore addresses several practical problems:

  • Cross-chain transfers and asset swaps are often split into separate actions. A user can change both the asset and the network in one order—for example, exchanging ETH on Ethereum for USDT on Tron—without manually bridging first and swapping afterward.
  • A single route may offer limited pricing or liquidity. An aggregator compares the quotes currently available through its connected liquidity sources, reducing the work of checking platforms and evaluating routes individually. “Best,” however, refers only to the aggregated quotes available for that particular request; it does not mean the route will always have the lowest price across the entire market.
  • Wallet connections and token approvals add operational risk and friction. AllSwap uses an ordinary on-chain transfer to a one-time address. It does not require the user to connect a wallet to the website or grant AllSwap an ongoing token allowance.
  • The total result of a cross-chain transaction can be hard to estimate. Before payment, the order shows the estimated or minimum amount to be received, the effect of fees on the quoted result, an estimated completion time and a payment countdown. The user can decide whether the result is acceptable before sending funds. Gas for the transfer on the source chain is paid separately through the user's wallet and depends on the wallet and actual network conditions.
  • Settlement across different chains can be difficult to follow. After an order has been created, the user can review whether the deposit is pending, being processed, successful, failed or refunded. Transaction hashes also allow the relevant on-chain records to be checked in a blockchain explorer.

What is AllSwap not?

AllSwap is not a centralized exchange and is not a wallet that holds an account balance for the user. It does not provide trading accounts, order-book account balances, or fiat deposits and withdrawals through bank cards. Its primary role is to aggregate quotes, match routes and display order status. Under AllSwap's terms and security information, “non-custodial” means that users are not asked to disclose their private keys and that their funds do not enter an account owned by AllSwap. A one-time deposit address is used by the underlying settlement network for the specific order. Public information does not disclose whether that address is controlled through a particular private-key, MPC or smart-contract design, so no further assumptions should be made about an unpublished implementation. See the AllSwap non-custodial security overview for the stated security boundaries.

Non-custodial does not mean risk-free. Blockchain transfers are generally irreversible. Network congestion, disruption on the destination chain, changes in available liquidity, and an incorrect address or Memo can all lead to delays, refunds or funds that are difficult to recover. AllSwap quotes, supported pairs and estimated times are dynamic. Users should rely on the current order page rather than a historical example or a fixed number of supported chains.

How does a user complete a cross-chain swap?

  1. Open the exchange only through the official AllSwap domain, allswap.io, and verify both the domain name and the browser's HTTPS indicator.
  2. Select the sending asset and source network, then the receiving asset and destination network. Enter the amount and wait for a real-time quote.
  3. Verify the receiving address and destination network. If the address belongs to an exchange, also check that exchange's minimum deposit and supported-network rules. If the destination platform requires a Memo or Tag but the AllSwap order page has no field for that destination-side identifier, do not place the order. Use a compatible self-custody wallet instead, or confirm the required procedure with both the exchange and AllSwap support.
  4. Review the estimated amount, minimum amount to be received, effect of fees on the quote, estimated duration and payment countdown. The source-chain gas fee is paid separately in the wallet. If the terms are unsuitable, do not pay; request a new quote instead.
  5. It is recommended that the user enter a refund address they control on the source chain. They should then send the exact requested asset and amount in one transfer before the order expires.
  6. If the payment page displays a deposit Memo or Tag, copy it exactly into the outgoing transaction. Keep the order ID, one-time deposit address and payment transaction hash, and monitor the order until the target asset arrives or the refund process is complete.

There are two distinct refund paths. If the user entered a refund address, the refund is handled using the address recorded in the order. If the user did not enter one, the refund first goes to AllSwap's fallback refund address. The user must then contact official support and provide genuine proof of payment; after verification, AllSwap processes the refund manually. No fixed completion time is publicly promised for manual verification. Providing an address that the user controls and retaining complete payment records can substantially reduce the effort required to claim funds from an exceptional order. The process is explained in AllSwap's refund help.

What risk boundaries should users understand?

AllSwap can suit users who want to simplify moving value across chains, avoid opening a centralized exchange account, or reduce the number of sites involved in a swap. It does not remove market volatility, source-chain gas costs, confirmation delays, underlying settlement risks or the consequences of an incorrect transfer. “No account required” should not be interpreted as complete anonymity, and a quote is not a guarantee of investment returns. Restricted persons and users in jurisdictions where crypto swaps are prohibited must still comply with applicable law. For a large swap, a smaller initial transaction can help verify the address and network. See the cross-chain swap risk disclosure for additional exceptional cases and responsibility boundaries.